My head has thoughts to share during my return from Appliance Summit in Boston. This was a gathering of Best Buy store supervisors who won an internal contest based on customer experience performance. The event began with a vendor show and included other more festive activities that are suitable for contest winners prepared to celebrate victory.
I attended the event as an internal vendor at the show representing Best Buy's internal social-network, BlueShirt Nation (BSN), and the new BSN Bazaar which gives a secure space for Best Buy employees to connect directly with key vendors without allowing those vendors access to the employee-to-employee discussions on BSN.
Bazaar is in the early stages of a pilot program. The vendors involved volunteered to be first-in with the understanding that they were stepping into an unpolished site with testing and proving value as a the mission.
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